Introduction
Me2U is committed to protecting user data and handling personal information responsibly, transparently, and securely.
This Data Policy explains how Me2U, legally owned and operated by Merenity Systems, collects, uses, stores, shares, protects, and retains personal data when users access or use the Me2U platform.
Me2U provides a secure peer-to-peer lending and wallet platform that allows eligible users to create accounts, complete KYC, fund wallets, upload payment proof, request or fund interest-free loans, repay loans, withdraw eligible balances, earn referral rewards, and access partner merchant offers.
By using Me2U, you agree to this Data Policy and consent to the collection and processing of your information as described below.
Applies to: Me2U website, web app, mobile app, wallet, lending marketplace, referral system, KYC process, support channels, and related services.
Information We Collect
Information You Provide Directly
When you create or use a Me2U account, we may collect:
- Full name
- Email address
- Phone number
- Date of birth
- Password or secure login credentials
- Profile information
- Bank account details for wallet funding, withdrawals, repayments, and loan-related payments
- Payment transfer reference
- Payment receipt or proof of deposit
- Government-issued identification details where required
- BVN, NIN, selfie verification, or similar KYC information where required by law or verification partners
- Loan request information
- Lending offer information
- Repayment records
- Withdrawal requests
- Referral information
- Support messages, complaints, feedback, and dispute evidence
Financial and Transaction Information
We may collect and process:
- Wallet funding history
- Registration deposit confirmation
- Loan amount requested
- Loan amount funded
- Loan repayment status
- Wallet balance records
- Withdrawal history
- Referral reward history
- Marketplace loan listings
- Bank transfer details
- Transaction timestamps
- Admin approval or rejection records
- Retained balance status where applicable
KYC and Verification Data
To protect users and reduce fraud, Me2U may collect identity verification information, including:
- Name verification
- Phone number verification
- Email verification
- Identity document verification
- Selfie or liveness check where required
- Bank account ownership verification
- KYC approval status
- Risk review information
- Fraud prevention signals
Information Collected Automatically
When you access Me2U, we may automatically collect:
- Device type
- Browser type
- Operating system
- IP address
- Approximate location
- Login history
- Session activity
- Pages viewed
- Features used
- Referral link activity
- Error logs
- Security logs
- Cookies and similar tracking technologies
Information From Third Parties
We may receive information from:
- Payment processors
- Banks or payment partners
- Identity verification providers
- Fraud prevention providers
- Analytics providers
- Referral links
- Customer support tools
- Regulatory or law enforcement authorities where legally required
How We Use Your Information
Me2U uses personal data to:
- Create and manage user accounts
- Verify user identity and eligibility
- Process the ₦1,000 registration deposit
- Review uploaded payment proof
- Approve or decline wallet crediting
- Enable wallet funding
- Enable peer marketplace activity
- Allow users to create borrow requests
- Allow users to create lending offers
- Support 0% direct and peer lending flows
- Monitor retained wallet balance conditions
- Process loan repayments
- Process withdrawal requests after trust checks are complete
- Track referral rewards
- Prevent fraud, impersonation, account abuse, and unauthorized transactions
- Comply with KYC, AML, consumer protection, digital lending, tax, accounting, and legal obligations
- Provide customer support
- Resolve disputes
- Send account notifications, security alerts, transaction updates, and policy notices
- Improve app performance and user experience
- Analyze usage trends and platform reliability
- Develop new Me2U features
- Send marketing communications where permitted
Legal Basis for Processing
Where applicable, Me2U processes personal data based on:
- User consent
- Contractual necessity
- Legal and regulatory compliance
- Fraud prevention and platform security
- Legitimate business interest
- Consumer protection obligations
- Dispute resolution requirements
How We Share Information
Me2U does not sell user personal data.
For peer lending, limited information may be shown to borrowers or lenders only where necessary for marketplace lending, repayment, or transaction transparency.
Me2U will not publicly expose sensitive identity documents, passwords, private KYC documents, or full bank account information to other users.
- Payment processors
- Banks and payment service providers
- KYC and identity verification providers
- Fraud prevention and risk monitoring providers
- Cloud hosting and infrastructure providers
- Customer support platforms
- Analytics providers
- Legal, audit, accounting, compliance, or regulatory advisers
- Regulators, courts, law enforcement, or public authorities where required by law
- Name or display name, loan listing details, loan amount, repayment duration, repayment status, marketplace activity status, and trust-related status where applicable
Data Security
Me2U applies reasonable administrative, technical, and organizational measures to protect user data.
No online system is 100% secure. Users are responsible for keeping passwords, devices, OTPs, transaction PINs, and login credentials safe.
- Secure transmission of data
- Encrypted storage where appropriate
- Restricted employee and admin access
- Role-based permissions
- Password hashing
- Transaction monitoring
- Admin review for payment proof and wallet crediting
- KYC checks
- Login monitoring
- Fraud detection
- Secure backups
- Audit trails
- Incident response procedures
User Rights
Subject to applicable law, users may request to:
- Access their personal data
- Correct inaccurate data
- Update account information
- Request deletion of certain data
- Withdraw marketing consent
- Request restriction of processing
- Request data portability where technically possible
- Object to certain processing activities
- Close their account
- Understand that some records may be retained for compliance, fraud prevention, accounting, disputes, lending records, repayment history, or legal obligations
Data Retention
Me2U retains user data only for as long as necessary for business, legal, regulatory, security, and operational purposes.
Typical retention periods may include account data while the account remains active and for a reasonable period after closure; transaction records as required by financial, accounting, tax, and regulatory obligations; KYC records as required for compliance and fraud prevention; support records for complaint resolution and service improvement; marketing preferences until the user opts out; and security logs for fraud prevention, investigation, and audit purposes.
Children's Data
Me2U is not intended for users under 18 years old. Users must be at least 18 years old or the age of legal majority in their jurisdiction.
If Me2U discovers that a minor has created an account, the account may be restricted, suspended, or deleted.
International Data Transfers
Where Me2U uses technology providers, hosting services, verification partners, or payment providers outside Nigeria, user data may be processed in other countries.
Me2U will take reasonable steps to ensure that such transfers are protected by appropriate contractual, technical, and legal safeguards.
Changes to This Data Policy
Me2U may update this Data Policy from time to time. Material changes may be communicated through the app, website, email, or other reasonable notice.
Continued use of Me2U after updates means the user accepts the updated policy.
Contact
- Email: menenityhub@gmail.com
- Support: +234 903 4162 902, +234 806 5117 689, +234 815 1583 421
- Company: Merenity Systems
- Address: Nigeria